what to do if yout sport bp hear rate monitor wont turn on
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Activeness Tracker one.0 FAQ
| Fault | Solutions |
|---|---|
| Not all of the data measured were transferred. | If you lot take non synchronised with the Crane Connect app in the last 30 days, the data measured prior to and then will be overwritten. |
| The wristband and your smartphone will non connect. | Switch Bluetooth® off on your smartphone and then back on. And so restart the connexion process with your wristband. |
| Switch your smartphone off and then back on. | |
| Activate the visibility of your smartphone in the Bluetooth® carte du jour. | |
| Re install the Crane Connect app on your smartphone | |
| How long does the battery of the Activity Wristband final? | The bombardment of the Activeness Wristband lasts up to 14 days. |
| The fettle tracker can't be charged or volition not turn on afterward charging. | Please make certain that the module is correctly inserted into the charger. First, the forward role of the module with the pins must be placed on the pins of the charger (Figure 1). Insert the module under the module bracket in the charger. So press the module downwards so that it snaps into place (Effigy 2). Figure 1: |
Figure 2: 
Activeness Tracker 2.0 FAQ
| Mistake | Solutions |
|---|---|
| Not all of the data measured were transferred. | If yous take not synchronised with the Crane Connect app in the last thirty days, the information measured prior to then volition be overwritten. |
| The tracker and your smartphone will non connect. | - Switch Bluetooth® off on your smartphone and and so back on. - And then restart the connection procedure with your tracker. - Switch your smartphone off and and so back on. - Activate the visibility of your smartphone in the Bluetooth® menu. - Reinstall the Crane Connect app on your smartphone. NOTICE ! |
Centre-Rate Monitor FAQ
| Fault | Solutions |
|---|---|
| The heart-rate monitor does not connect with the Crane Connect app. | Bank check whether your smartphone is compatible. |
| Check whether the battery has been properly inserted. | |
| The centre-charge per unit monitor does not connect with the Crane Connect app. | Bank check whether the strap has been put on properly and moistened adequately. |
| The heart-rate monitor loses the connexion with the Crane Connect app. | Cheque whether the strap has been put on properly and moistened fairly. |
| Check whether the connection has been disrupted past stiff magnetic fields in the vicinity. | |
| The heart-rate monitor does not transmit the correct heartrate to the Crane Connect app. | Bank check whether the connection is disrupted by potent magnetic fields in the vicinity (due east.yard. electric welding equipment, transformers, robotic lawn mowers). |
| Check whether the battery is too low or empty | |
| Cheque whether the strap has been put on properly and moistened fairly. |
Diagnostic Calibration FAQ
| Fault | Solutions |
|---|---|
| The brandish is bare. | The batteries were not inserted correctly. Remove the batteries and insert them again. Make sure the polarity is correct. |
| Batteries are empty. Replace the empty batteries with new ones. | |
| "Lo" appears on the display instead of the measurements and the calibration immediately turns off. | The batteries no longer supply a sufficient corporeality of power. Replace the batterie swith new ones. |
| "Err" appears on the display instead of the measurements. | The upper limit of the measurement range (396 lb) has been exceeded. Exercise not exceed the scale'due south conveying chapters of 396 lb. |
| You failed to stand still during the measuring process or to evenly distribute your body weight to both feet. Stand up still while the measurements are being performed and evenly distribute your weight to both feet. | |
| Only the weight is shown. | You were not bare foot during the measurement, the soles of your anxiety are too dry or you accept too much callused pare on the soles of your anxiety. - Repeat the measurement bare foot. |
| The percentage of fatty is outside the measurement range ( <five% or >50% ). | |
| The calibration was not at null when the weighing procedure was initiated. | The calibration did not arrange properly. − Wait until the scale turns off on its own. |
| No connexion is established between your smartphone or tablet and the scale fifty-fifty later approx. 180 seconds. | The Bluetooth® function of your smartphone or tablet is switched off. Switch the Bluetooth® function of your smartphone or tablet on. |
| The scale's Bluetooth® receiver is not working properly. − Take the batteries out of the battery compartment. − Put the batteries dorsum in. − Switch the Bluetooth® part of your smartphone or tablet off and back on. | |
| No connectionis established betwixt your smartphone or tablet and the calibration even afterwards approx. 180 seconds. | Your smartphone or tablet is non working properly. Switch off your smartphone or tablet off completely and then back on. |
| The app was not successfully installed on your smartphone or tablet. Re install the app and login with your userdata. | |
| Not all measurements saved are transmitted. | You performed more than 30 measurements without connecting to the app. The calibration tin salvage a total of 30 measurements after a user has been created. Afterward, "Full" will appear on thedisplay. Connect the calibration with the app on a regular basis to prevent losing measurements. |
Claret Pressure Monitor FAQ
| Error | Solutions |
|---|---|
| The error code "E1" and the pulse indicator appear on the brandish. | The pulse is not being measured correctly. - Fit the gage correctly on your arm. − Repeat the measurement. |
| The error code "E2" appears on the brandish. | You spoke or moved during the measurement. − Echo the measurement without speaking or moving. |
| The error code "E3" appears on the display. | The cuff is not on yourupper arm. − Fit the cuff correctly on your arm.. − Echo the measurement. |
| The error code "E4" appears on the display. | A measurement error has occurred. − Repeat the measurement. |
| The mistake code "E5" appears on the display. | A problem has occurred when inflating the cuff (inflation pressure level > 300 mmHg). − Brand certain that the cuff hose is not kinked or clamped. − Fit the cuff correctly on your arm. − Repeat the measurement. |
| The display is blank. or The bombardment indicator and the mistake code "E6" announced on the brandish. | The batteries were not inserted correctly. - Remove the batteries and put them dorsum in with the correct polarity. |
| Batteries are empty. - Replace the empty batteries with new ones. | |
| The mistake code "E7" and the Bluetooth® indicator appear on the brandish. | Bluetooth® transfer is not possible. In one case you lot have prepared everything for automated transmission, echo the measurement or transfer the measurements manually. Bluetooth® transfer is not possible. The Bluetooth® function of your smartphone or tablet is switched off. |
| The Bluetooth® transmitter of the blood pressure monitor is not working properly. − Accept the batteries out of the bombardment compartment. − Put the batteries dorsum in. − Switch the Bluetooth® function of your smartphone or tablet off and back on. | |
| The error code "E7" and the Bluetooth® indicator appear on the display. | Your smartphone or tablet is not working properly. Switch off your smartphone or tablet off completely so back on. |
| The app was not successfully installed on your smartphone or tablet. Re install the app and log in with your user data. | |
| Your smartphone or tablet does not back up Bluetooth® Smart. Exchange your smartphone or tablet with a model that supports Bluetooth® Smart. | |
| Not all measurements saved are transmitted. | You lot performed more than lx measurements without connecting to the app. The blood pressure monitor can salve a full of lx measurements per user. After, the start measurement will exist overwritten by the concluding 1. Connect the blood pressure monitor with the app on a regular basis to preclude losing measurements. |
GPS Sentinel FAQ
| Fault | Solutions |
|---|---|
| The battery pack in the GPS sentry is not charging. | The charging cable is non properly continued. - The metal pins must lock direct into the contact points of the watch. Charging contacts are dingy. USB port is de-energised. |
| Keys don't respond. | Keys are locked. - To unlock them tap the VIEW x and MODE key 12 at the same time. |
| Display blank. | The GPS watch is off. - To turn it on, press the LAP/RESET fundamental 11 for approx. 5 seconds. The battery pack is empty. Contrast too low. |
| Brandish nighttime. | GPS watch is overheated (exposure to sunlight, excessively high ambience temperature). - Let the GPS watch cool off. |
| Brandish very boring. | Normal at temperatures below 0°C. - When the temperature rises above 0°C again, the display will return to normal. |
| Speed is non shown. / Speed is shown although not walking/cycling. | GPS reception bereft. - Observe the notes on „General information near GPS". |
| Heart rate is non shown. | Connexion between the GPS sentinel and the chest strap interrupted. - Institute the Bluetooth connection between the GPS watch and the chest strap (see section "Pair? Strap"). Transmitter unit bombardment empty or inserted incorrectly. No conductive connexion with the skin because the breast strap is too dry. |
| Workout cannot exist started. / "Retention full!" bulletin. | The memory of the GPS watch is full; the workout time or lap time exceeds 99 hours. - Transfer data to the Crane Connect app and clear memory (encounter section "RESET"). |
Analog Smart Lookout 1.0 FAQ
| Fault | Solutions |
|---|---|
| The Smartwatch does not respond to entries made on the smartphone or tablet. | Your smartphone or tablet does not support Bluetooth® Smart Ready. Commutation your smartphone or tablet with a model that supports Bluetooth® Smart Ready. |
| No connexion is established betwixt the Smartwatch and your smartphone or tablet. | - Exercise not connect the Smartwatch and Crane Connect app with the Bluetooth® settings for your smartphone or tablet. − Activate Bluetooth® earlier yous open the Crane Connect app. − Switch Bluetooth® off on your smartphone or tablet and and then dorsum on. − Then restart the connection process with your Smartwatch. |
| No connexion is established betwixt the Smartwatch and your smartphone or tablet. | − Switch off your smartphone or tablet and so back on. − Enable the visibility of your smartphone or tablet in the Bluetooth® carte du jour. − Reinstall the Crane Connect app on your smartphone or tablet. |
| My phone does non switch into photo mode after the "Shutter" button is pressed. | Please note that in the settings for the analogue Smartwatch thee "Shutter" button is selected for taking photos. With Android devices, the app is opened automatically later pressing the "Shutter" button. With iOS, yous must previously open the Crane Connect app. |
| My analogue Smartwatch does non display the current time and/or does not synchronise it with the Crane Connect app. | After connecting the Smartwatch with the Crane Connect app, you must synchronise the time in the settings for your analogue Smartwatch => "Watch settings". In that location, you enter the fourth dimension that is displayed on your analogue Smartwatch at that moment. You must Not enter the current time! |
| The battery of my analogue Smartwatch is empty and the pointers are not moving. | Please fully charge your analogue Smartwatch using the charging cable. Later on, synchronise the time in the settings for your counterpart Smartwatch. |
| iPhone: There is no email notification on the analogue Smartwatch. | - Open the settings menu on your iPhone and select "Notifications". - Then, select "Postal service" and activate "Evidence in Notification Centre". |
Analog SmartWatch ii.0 FAQ
| Fault | Solutions |
|---|---|
| The Smartwatch does non respond to entries made on the smartphone or tablet. | Your smartphone or tablet does not support Bluetooth® Smart Fix. Exchange your smartphone or tablet with a model that supports Bluetooth® Smart Ready. For this, see the chapter "Compatibility". − Your Android™ version is outdated and must be updated. − Your iPhone/iPad model is not supported. |
| No connexion is established between the Smartwatch and your smartphone or tablet. | - Do not connect the Smartwatch and Crane Connect app with the Bluetooth® settings for your smartphone or tablet. − Activate Bluetooth® before you open the Crane Connect app. − Switch Bluetooth® off on your smartphone or tablet and so back on. − And so restart the connection process with your Smartwatch. |
| No connexion is established between the Smartwatch and your smartphone or tablet. | − Switch off your smartphone or tablet and and then dorsum on. − Enable the visibility of your smartphone or tablet in the Bluetooth® carte du jour. − Reinstall the Crane Connect app on your smartphone or tablet. |
| Before you complain about the Smartwatch, please cheque whether the rechargeable bombardment is empty and recharge it if necessary. |
Speed and Cadency Sensor FAQ
| Fault | Solutions |
|---|---|
| There is no connectedness betwixt the device and your smartphone. | - Plow off your Bluetooth® on your smartphone and turn it dorsum on. - Then restart the connection process with the sensor. To practice this, laissez passer the spoke or crank magnet several times on the cadence or speed sensor. - Make sure that the prescribed distances between magnets and sensors are observed. - Plough your smartphone off and on over again. - Plow on the visibility of your smartphone in the Bluetooth® bill of fare. - Reinstall the Crane Connect app on your smartphone. - Make sure the sensor is working properly and the battery is OK |
| Data is not synced to Crane Connect App. | - Brand sure the smartphone and sensor are connected - If necessary, switch on the sensor by moving the wheel and the magnet passes the sensor - Brand sure that the sensor and the magnets are correctly positioned |
| The track is not correct in the app. | - No GPS reception - Make certain the GPS or location service is enabled |
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Source: https://www.cranesportsconnect.com/en-US/Home/Faq
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